To fix an app that is already running, you can follow these steps:
1. Press CTRL-ALT-DELETE simultaneously on your keyboard. This will bring up the Task Manager.
2. Once the Task Manager is open, make sure you are on the Processes tab. This tab shows all the running processes on your computer.
3. Scroll down the list of processes and look for the app that is already running. In this case, look for “Premisys”.
4. Right-click on the Premisys app and select “End task” from the context menu. This will terminate the app and close it completely.
5. After you have ended the task, try and login again to the Premisys app. It should now start up without any issues.
It’s worth noting that ending a task in the Task Manager forcefully closes the app and any unsaved work may be lost. So, make sure you have saved your progress before ending the task.
If the issue persists after following these steps, you may need to restart your computer and try again. Sometimes, restarting can resolve any underlying issues that may be causing the app to not respond.
If you frequently encounter issues with the Premisys app or any other app, it may be worth checking for updates or contacting the app’s support team for further assistance.
I hope these steps help you resolve the issue with the app that is already running. Let me know if you have any further questions!