AppleCare does not replace screens for free. However, AppleCare does provide coverage for accidental damage, including cracked screens, through their AppleCare+ program.
When you purchase AppleCare+ for your device, you are given coverage for up to two incidents of accidental damage. This coverage includes damage caused by drops, spills, or other accidents that result in a cracked screen.
If your screen is cracked and you have AppleCare+, you can have it repaired or replaced for a fee. The cost of the repair or replacement will depend on the specific model of your device. AppleCare+ also covers other types of accidental damage, such as liquid damage or damage to the camera or buttons.
It’s important to note that accidental damage is not covered by the standard Apple warranty. The warranty only covers defects in materials and workmanship. So, if your screen is cracked due to accidental damage and you do not have AppleCare+, you will be responsible for the full cost of the repair or replacement.
In my personal experience, I have had to get a cracked screen repaired on my iPhone. Fortunately, I had AppleCare+ at the time, so I was able to have it fixed for a fee. The process was fairly straightforward – I contacted Apple Support, explained the issue, and they guided me through the steps to get it repaired. I had the option to either mail in my device or take it to an Apple Authorized Service Provider for the repair. I chose to take it to a nearby Apple Store, where they replaced the screen within a few hours. I paid the fee for the repair, and my device was back to normal.
To summarize, AppleCare does not replace screens for free, but if you have AppleCare+, you can get a cracked screen repaired or replaced for a fee. The cost will depend on your specific device. Accidental damage, including cracked screens, is not covered by the standard Apple warranty, so it’s important to consider purchasing AppleCare+ for added protection.