Why isn’t my Apple mouse working?

Answered by Randy McIntyre

Hey there! I’ve been through a similar situation with my Apple mouse before, so I totally understand your frustration. Let’s dive right in and troubleshoot this issue together.

One of the most common reasons why an Apple mouse might not be working is due to the batteries being drained. So, the first thing you should do is check if the batteries in your mouse are still charged. If they’re running low or completely dead, replace them with fresh ones and see if that solves the problem.

Assuming you’ve already checked the batteries and they’re fully charged, the next step is to reconnect your mouse to your Mac. Sometimes, the wireless connection between the mouse and the computer can get disrupted, causing it to stop working. To do this, go to your Mac’s System Preferences and click on the Bluetooth icon.

Once you’re in the Bluetooth settings, make sure the Bluetooth option is turned on. If it’s already on, toggle it off and then on again to refresh the connection. This can often help re-establish the link between your mouse and your Mac.

If toggling Bluetooth on and off doesn’t do the trick, you might need to unpair and then pair your wireless mouse with macOS. To unpair your mouse, go back to the Bluetooth settings in System Preferences. Find your mouse in the list of connected devices and click on the “X” next to it to remove it.

Once your mouse is successfully unpaired, turn off the mouse and then turn it back on. Now, go back to the Bluetooth settings and click on the “Pair” button to start the pairing process. Follow any on-screen prompts to complete the pairing.

In some cases, you may need to reset the Bluetooth module on your Mac to resolve any connection issues. To do this, hold down the Shift + Option keys and click on the Bluetooth menu in the menu bar. From the dropdown menu, select “Reset the Bluetooth module” and confirm your choice.

After resetting the Bluetooth module, reconnect your mouse using the steps mentioned earlier, and hopefully, it should start working again.

If none of these troubleshooting steps work, there may be a deeper issue with either your mouse or your Mac. In that case, it would be a good idea to reach out to Apple Support or visit an Apple Store for further assistance.

Remember, these are just some general troubleshooting steps that have worked for me in the past. Your situation may be different, so feel free to adapt these steps as needed. Good luck, and I hope your mouse starts working again soon!