Why can’t I reset my Ring password?

Answered by Cody Janus

If you are having trouble resetting your Ring password, there could be a few reasons why you are experiencing this issue. Here are some troubleshooting steps you can try:

1. Uninstall and reinstall the app: Sometimes, resetting the app can help resolve any issues you may be facing. Start by uninstalling the Ring app from your phone. Then, restart your phone to clear any temporary files or caches. reinstall the app from the app store and try resetting your password again.

2. Double-check your email address: When prompted to enter your email address for the password reset, make sure you are typing in the correct email address associated with your Ring account. Small typos can prevent you from receiving the reset email.

3. Check your email mailbox: After requesting a password reset, you should receive an email with instructions on how to reset your password. Make sure you are checking the mailbox for the email address associated with your Ring account. It’s also a good idea to check your spam or junk folder, as sometimes these emails can end up there.

4. Contact Ring support: If you have tried the above steps and are still unable to reset your password, it may be best to reach out to Ring’s customer support for further assistance. They will be able to troubleshoot the issue and provide you with additional guidance.

In addition to the troubleshooting steps, let me share a personal experience I had with resetting my Ring password. I once encountered a similar issue where I was unable to reset my password. After going through the troubleshooting steps mentioned above, I realized that I had actually forgotten which email address I had used to create my Ring account. Once I figured out the correct email address, I was able to successfully reset my password and regain access to my account.

If you are unable to reset your Ring password, try uninstalling and reinstalling the app, double-checking your email address, and checking your email mailbox for the reset email. If the issue persists, contacting Ring support for further assistance is recommended.