Why can’t I play Spotify on my phone?

Answered by Stephen Mosley

There could be several reasons why you’re unable to play Spotify on your phone. One common issue is a lack of storage space on your device. When you download songs or playlists for offline listening, they take up space on your phone’s internal storage. If your phone doesn’t have enough available storage, Spotify may not be able to function properly.

To resolve this issue, you can start by deleting unnecessary apps, photos, videos, or other files that are taking up space on your phone. This will free up storage and potentially allow Spotify to work again. You can go through your apps and remove any that you don’t use regularly or that are no longer needed. Additionally, you can review your photo and video gallery and delete any duplicates or files that are no longer important.

If clearing up storage on your phone doesn’t solve the problem, another option is to move some of your content to an SD card if your phone supports it. Many Android devices have an option to expand storage using an external SD card. By moving photos, videos, or other files to the SD card, you can free up space on your phone’s internal storage for Spotify and other apps.

To move content to an SD card, you can follow these steps:

1. Insert the SD card into your phone if you haven’t already done so.
2. Go to your phone’s Settings and find the “Storage” or “Device Care” option.
3. Look for an option to transfer files to the SD card. This may be called “Storage settings” or “Storage location.”
4. Select the files you want to move to the SD card. You can choose individual files or select multiple files at once.
5. Tap on the “Move” or “Transfer” option and choose the SD card as the destination.
6. Wait for the files to be transferred to the SD card. This may take a few moments depending on the size of the files.

Once you have moved some files to the SD card, check if Spotify is working properly on your phone. If it still isn’t working, there may be other underlying issues causing the problem.

It’s also worth mentioning that sometimes Spotify may have temporary server issues or require an app update. In such cases, it’s a good idea to check for any available updates for the Spotify app and ensure that your phone has a stable internet connection. Restarting your phone or reinstalling the Spotify app can also help resolve any temporary glitches.

If you’re unable to play Spotify on your Android phone, it could be due to a lack of storage space. Clearing up space by deleting unnecessary files or moving content to an SD card may help resolve the issue. Additionally, checking for app updates, ensuring a stable internet connection, and restarting your phone can also be useful troubleshooting steps.