What happened to Facebook gifts?

Answered by Jarrod Smith

Facebook Gifts, the feature that allowed users to purchase and send physical and digital gifts to friends, will be shutting down on August 12th. This means that users will no longer be able to purchase gift cards for businesses like Starbucks and iTunes through Facebook.

According to Facebook, this decision is part of their strategy to focus on helping other businesses sell things rather than selling their own products. The company wants to shift its focus towards supporting commerce initiatives for other businesses on its platform. As a result, Facebook Gifts will be discontinued.

It’s important to note that this shutdown of Facebook Gifts does not mean any layoffs will occur. Facebook has reassigned most of the team working on Gifts to other commerce-related projects within the company. This ensures that the expertise and knowledge of the team members are still utilized effectively.

Facebook has been actively exploring various commerce initiatives to help businesses sell their products on its platform. This includes features like Facebook Marketplace, which allows users to buy and sell items locally, and Facebook Shops, which enables businesses to create their own online shopping experiences on Facebook and Instagram.

By shutting down Facebook Gifts and focusing on supporting other businesses’ commerce efforts, Facebook aims to provide a more comprehensive and effective platform for businesses to reach and engage with their customers. It is part of the company’s broader strategy to expand its role in the e-commerce space.

In my personal experience, I have seen Facebook evolve its commerce capabilities over the years. The introduction of Facebook Marketplace and the expansion of Facebook Shops have provided opportunities for small businesses to showcase and sell their products to a wide audience. These initiatives have also made it more convenient for users to discover and purchase items directly within the Facebook ecosystem.

While the shutdown of Facebook Gifts may disappoint some users who enjoyed sending gifts to their friends, it is a strategic move by Facebook to prioritize supporting other businesses’ commerce initiatives. This decision aligns with the company’s goal of creating a more robust and inclusive platform for businesses and users alike.