To reboot a Ring Doorbell Pro, you can try performing a hard reset. This process can be helpful if the light on your Video Doorbell Pro is not lighting up or flashing, while your Spotlight Cam has power. Here’s a step-by-step guide on how to do it:
1. Locate the right button on your Ring Doorbell Pro. It is usually found on the side or bottom of the device, depending on the model.
2. Press and hold down the right button. Make sure to hold it down for a full 30 seconds. You may want to use a timer or count in your head to ensure you hold it for the correct duration.
3. While holding down the button, you may notice the light on your Doorbell Pro turning off. This is normal during the reset process.
4. After 30 seconds, release the button. The light on your Doorbell Pro should start to flash and illuminate again. This indicates that the hard reset has been successful.
5. Give your Doorbell Pro a few moments to fully reboot. It may take a minute or two for the device to come back online and reconnect to your Wi-Fi network.
6. Once the reboot is complete, you can test your Doorbell Pro by pressing the doorbell button or checking the live view on your smartphone. The light should respond as expected, and the device should function properly.
If the hard reset doesn’t resolve the issue, there may be other underlying problems with your Doorbell Pro that require further troubleshooting. In such cases, I would recommend reaching out to Ring’s customer support for additional assistance. They have a dedicated support team that can provide more specific guidance based on your situation.
I hope this helps you reboot your Ring Doorbell Pro successfully. If you have any further questions or need clarifications, feel free to ask.