To update your Cox cable box, you can follow these steps using the Cox remote:
1. Press the A button on your Cox remote. This will bring up the Help page on your TV screen, which provides various options for troubleshooting and managing your cable box.
2. Use the arrow buttons on the remote to navigate and highlight the “System Refresh” option on the Help page. Once you have highlighted it, press the OK button to select it.
3. After selecting the “System Refresh” option, a pop-up window will appear on your screen. This window will provide you with further options related to system refresh.
4. Use the arrow buttons again to highlight the “Refresh Now” option within the System Refresh pop-up window. Once highlighted, press the OK button to initiate the system refresh process.
5. The system refresh process will now begin, and you will see a progress bar or loading screen on your TV screen. This process may take a few minutes to complete, so be patient and avoid interrupting it.
During the system refresh, your cable box will update its software and perform any necessary maintenance tasks. This can help resolve any issues or glitches you may be experiencing with your Cox cable box.
It’s worth noting that performing a system refresh may cause your cable box to temporarily lose connection or display a blank screen. This is normal and should resolve once the refresh process is complete.
If you continue to experience any issues with your Cox cable box after performing the system refresh, it may be helpful to contact Cox customer support for further assistance. They can provide additional troubleshooting steps or schedule a technician visit if needed.
In summary, to update your Cox cable box, press the A button on your remote to access the Help page. Navigate to the System Refresh option and select it. From there, choose the Refresh Now option to initiate the system refresh process. Allow the process to complete, and if issues persist, reach out to Cox customer support for further assistance.