How do I turn off someone else’s Alexa?

Answered by Randy McIntyre

To turn off someone else’s Alexa, you will need access to the Alexa app on your Android or iPhone. Here’s a step-by-step guide on how to do it:

1. Open the Alexa app on your Android or iPhone.
2. Tap on the Devices tab at the bottom of the screen.
3. Look for the Echo device that you suspect someone else is using and tap on it to select it.
4. On the next screen, you will see the Settings icon at the top-right corner (it looks like a gear or three dots). Tap on it.
5. Scroll down through the options and look for the Communication section. Tap on it.
6. Within the Communication settings, you will find an option called “Drop In.” Tap on it.
7. In the Drop In settings, you will see a toggle switch. Make sure it is turned off.

By following these steps, you have successfully turned off the Drop In feature that allows someone else to connect and speak through your Echo device. This ensures that only you or authorized users can access and communicate with your Alexa.

It’s important to note that if someone has physical access to your Echo device, they may still be able to use it manually. In such cases, you may want to consider changing your Alexa device’s Wi-Fi password or unlinking the device from your account temporarily.

Remember to keep your Alexa app and device settings secure to prevent unauthorized access or use by others.