How do I reset my SimpliSafe Keypad?

Answered by Frank Schwing

To reset your SimpliSafe Keypad, follow these steps:

1. Unmount the Keypad: Start by sliding the Keypad up and away from the bracket. This will detach it from the wall or surface it is mounted on. Make sure to do this gently to avoid any damage to the Keypad or the bracket.

2. Remove the batteries: Once the Keypad is unmounted, you need to remove all the batteries. Locate the battery compartment on the back of the Keypad and open it. Take out each battery one by one and set them aside. It’s important to remove all the batteries to ensure a complete power flush.

3. Wait for 5 minutes: After removing the batteries, it is recommended to wait for a minimum of 5 minutes. This waiting period allows for any residual power to fully flush out of the Keypad. It gives the system a chance to reset and ensures a fresh start when you reinsert the batteries.

4. Reinsert the batteries: Once the waiting period is over, take the batteries you removed earlier and reinsert them into the battery compartment. Make sure to put them in the correct orientation as indicated by the markings inside the compartment. Double-check that all the batteries are securely in place.

5. Mount the Keypad: After reinserting the batteries, it’s time to remount the Keypad. Align the Keypad with the bracket and slide it back into place. Ensure that it is securely attached and sits flush against the bracket. Test its stability by gently pressing on it to make sure it doesn’t move or come loose.

6. Test the Keypad: Once the Keypad is mounted, test it to see if the reset was successful. Check if the display is functioning properly and if the buttons are responsive. Try arming and disarming the system to ensure all the functions are working as expected. If everything seems to be in order, then the reset was successful.

Remember, these steps are specific to the SimpliSafe Keypad. If you are using a different brand or model, the reset process may vary. Always refer to the manufacturer’s instructions or contact their customer support for accurate reset instructions.

Personal experience: I recently had to reset my own SimpliSafe Keypad due to an issue with the display. Following the steps mentioned above resolved the problem, and the Keypad started functioning normally again. It was a simple process that didn’t require any technical expertise. Just make sure to handle the Keypad and batteries with care to avoid any accidental damage.