How do I get a payoff for Credit Acceptance?

Answered by John Hunt

To obtain a payoff for your Credit Acceptance account, you have a couple of options available to you. Both methods are relatively straightforward and convenient.

1. Request a payoff quote online:
– Log in to your Customer Portal account. If you don’t have an account, you can create one by visiting the Credit Acceptance website and following the registration process.
– Once logged in, navigate to the appropriate section where you can request a payoff quote. This may vary slightly depending on the specific layout of the website, but typically you can find it under the “Account” or “My Account” tab.
– Click on the option to request a payoff quote and provide any necessary information that may be required, such as your account number or personal details.
– Submit your request, and you should receive a payoff quote either immediately or within a short period of time. The quote will provide the amount required to pay off your account in full.

2. Request a payoff quote by phone:
– Call Credit Acceptance at 1-800-634-1506 to speak with a representative.
– Follow the automated phone system prompts to navigate to the section where you can request a payoff quote.
– Provide any required information, such as your account number or personal details, when prompted.
– Once you have completed the necessary steps, the automated system should provide you with a payoff quote over the phone. This service is available 24 hours a day, making it convenient to obtain the information whenever it suits you.

It’s important to note that the payoff quote will include the total amount required to pay off your account, including any outstanding principal balance, interest, and any additional fees or charges that may be applicable. This quote is valid for a specific period of time, so it’s advisable to take note of the expiration date provided.

If you have any further questions or need assistance during the process, don’t hesitate to reach out to Credit Acceptance’s customer service team. They are there to help and guide you through the necessary steps to obtain a payoff quote and complete the payoff process smoothly.

Please keep in mind that the specific process may vary slightly depending on your individual circumstances and the policies of Credit Acceptance. It’s always a good idea to consult with the company directly or refer to their official documentation for the most accurate and up-to-date information.