To fix the “You are not eligible for this purchase on Twitch” error when trying to subscribe to a channel on Twitch, you can try several troubleshooting steps. Here are some potential solutions:
1. Use a Different Browser:
Sometimes, the error can be browser-specific. Try switching to a different browser and see if you can successfully make the purchase. For example, if you are using Google Chrome, try using Mozilla Firefox or Microsoft Edge instead.
2. Disable Your VPN / Use a VPN:
If you are using a VPN (Virtual Private Network), try disabling it temporarily and see if that resolves the issue. VPNs can sometimes cause issues with online purchases. On the other hand, if you are not using a VPN, you can try using one to see if it bypasses any regional restrictions that may be causing the error.
3. Wait a Few Minutes and Try Again:
Sometimes, the error can occur due to temporary issues on Twitch’s end. It could be a server glitch or a momentary problem with your account. In such cases, waiting for a few minutes and then attempting the purchase again may resolve the issue.
4. Try a Different Payment Method:
If you have multiple payment methods linked to your Twitch account, try using a different one to see if the error persists. This step will help determine if the issue is specific to one payment method or if it is account-related. You can also try using a different card or payment service altogether.
5. Contact Twitch’s Post-Purchase Support Team:
If none of the above solutions work, it’s best to reach out to Twitch’s post-purchase support team for further assistance. They will have access to your account details and can help troubleshoot the issue more effectively. You can contact them through Twitch’s support channels or by submitting a support ticket.
There are several steps you can take to fix the “You are not eligible for this purchase on Twitch” error. Trying a different browser, disabling or using a VPN, waiting a few minutes, trying a different payment method, or contacting Twitch’s support team are all potential solutions. It’s important to troubleshoot and determine the specific cause of the error in order to find the most effective fix.