How do I fix my Gmail unread counts?

Answered by James Kissner

To fix Gmail unread counts, you can try the following steps:

1. Force quit Gmail: On your device, go to the app switcher (usually accessed by swiping up or pressing the square or recent apps button) and swipe away the Gmail app to force quit it. This will close the app completely and may help resolve any temporary issues.

2. Reboot your device: Sometimes, a simple restart can fix various issues with apps. Turn off your device completely and then turn it back on after a few seconds. This can refresh the system and potentially resolve any glitches affecting Gmail.

3. Check available storage: Insufficient storage on your device can cause issues with Gmail. Go to your device’s settings and find the storage section. Check how much free space you have available. If it’s low, consider deleting unnecessary files, apps, or media to free up some space.

4. Clear Gmail cache: Cached data can sometimes cause problems with app performance. To clear the cache for Gmail, go to your device’s settings, find the Apps or Application Manager section, locate Gmail, and select “Clear cache.” This will remove temporary files that may be affecting the app.

5. Check for large items in outbox: If you have any large attachments stuck in the outbox of your Gmail app, it can cause issues with unread counts. Open the Gmail app, go to the outbox, and check if there are any large items waiting to be sent. If so, delete them or try sending them from a computer instead.

6. Uninstall and reinstall the app: If none of the above steps work, you can try uninstalling and reinstalling the Gmail app. On your device, go to the settings, find the Apps or Application Manager section, locate Gmail, and select “Uninstall.” Then, go to the app store (Google Play Store or Apple App Store), search for Gmail, and reinstall it. This will give you a fresh installation of the app, which may resolve any underlying issues.

Please note that these steps may vary slightly depending on your device and operating system version. If the problem persists, you may want to consider contacting Gmail support for further assistance.