How do I fix my AirPod pro charging case?

Answered by Jeremy Urbaniak

To fix issues with your AirPods Pro charging case, you can try the following troubleshooting steps:

1. Clean the charging contacts: Use a soft, lint-free cloth to clean the charging contacts on both the AirPods Pro and the charging case. Dust or debris on the contacts can prevent proper charging.

2. Check the Lightning port: Inspect the Lightning port on the bottom of the charging case. Make sure there is no debris or lint stuck inside. You can use a clean, dry toothbrush or compressed air to gently remove any dirt.

3. Restart your iPhone: Sometimes, the issue may be with the connection between your iPhone and the AirPods Pro. Restart your iPhone by holding down the power button and sliding the “Power Off” slider. Then turn it back on after a few seconds.

4. Reset your AirPods Pro: If the above steps didn’t work, you can try resetting your AirPods Pro. Open the lid of the charging case and press and hold the button on the back of the case until the LED light on the front starts flashing amber. After a few seconds, the light will turn white, indicating that the AirPods Pro have been reset. Reconnect them to your iPhone and check if they charge properly.

5. Update firmware and software: Ensure that both your AirPods Pro and iPhone are running the latest firmware and software versions. Go to the Settings app on your iPhone, tap “General,” then “Software Update” to check for updates. If there are any available, follow the on-screen instructions to install them.

6. Contact Apple Support: If none of the above steps resolve your issue, it may be best to contact Apple Support for further assistance. They can guide you through additional troubleshooting or provide options for repair or replacement if necessary.

Personal experience: I had a similar issue with my AirPods Pro charging case, and cleaning the charging contacts and resetting the AirPods Pro did the trick for me. However, if none of these steps work for you, it’s always best to reach out to Apple Support for professional assistance.