PS4 DNS Error NW-31250-1 is a common issue that PlayStation 4 users may encounter when trying to connect to the internet. This error occurs when there is a problem with the DNS settings on your console, preventing it from accessing the PlayStation Network. However, there are several solutions you can try to fix this error and get your PS4 back online.
Solution 1: Update Your PlayStation 4 to the Latest Version
One possible reason for the DNS error NW-31250-1 is that your PS4 software is outdated. Sony regularly releases updates for the PlayStation 4, which can include fixes for various bugs and issues. To update your console, follow these steps:
1. Turn on your PS4 and make sure it is connected to the internet.
2. Go to the Settings menu on your PS4.
3. Scroll down and select “System Software Update.”
4. If there is an update available, follow the on-screen instructions to download and install it.
5. Once the update is complete, restart your PS4 and check if the DNS error NW-31250-1 is resolved.
Solution 2: PlayStation Network is Under Maintenance
Sometimes, the DNS error NW-31250-1 may occur because the PlayStation Network is undergoing maintenance. Sony periodically performs maintenance on their servers to improve performance and address any issues. During these maintenance periods, you may experience connectivity issues and encounter error messages like NW-31250-1.
To check if the PlayStation Network is under maintenance, you can visit the official PlayStation Network status website or follow the PlayStation Support Twitter account. If the network is indeed undergoing maintenance, you will need to wait until it is completed before you can connect to the PlayStation Network again.
Solution 3: Change the DNS Settings on Your PlayStation 4
If the previous solutions did not resolve the DNS error NW-31250-1, you can try changing the DNS settings on your PS4. DNS (Domain Name System) is responsible for translating domain names into IP addresses, allowing your console to connect to websites and online services. Here’s how you can change the DNS settings:
1. Turn on your PS4 and go to the Settings menu.
2. Scroll down and select “Network.”
3. Choose “Set Up Internet Connection.”
4. Select either Wi-Fi or LAN depending on your connection type.
5. Choose “Custom” for the setup method.
6. When prompted, select your preferred network settings, such as Wi-Fi network or LAN cable.
7. On the IP Address Settings screen, select “Automatic.”
8. On the DHCP Host Name screen, choose “Do Not Specify.”
9. On the DNS Settings screen, select “Manual.”
10. Enter the following DNS server addresses:
– Primary DNS: 8.8.8.8
– Secondary DNS: 8.8.4.4
11. Leave the MTU Settings as “Automatic.”
12. On the Proxy Server screen, choose “Do Not Use.”
13. test your internet connection to see if the DNS error NW-31250-1 is resolved.
By changing the DNS settings to Google’s Public DNS servers (8.8.8.8 and 8.8.4.4), you may be able to bypass any issues with your default DNS provider and establish a stable connection to the PlayStation Network.
The DNS error NW-31250-1 on your PS4 can be resolved by updating your console’s software, checking if the PlayStation Network is undergoing maintenance, or changing the DNS settings on your PS4. By following these steps, you should be able to fix the error and regain access to the PlayStation Network.