Can I switch my SafeLink service to a different phone?

Answered by James Kissner

You can switch your SafeLink service to a different phone. SafeLink Wireless allows you to transfer your phone number and benefits to a new device or SIM card. The process is quite simple and can be done by following these steps:

1. Activate your new device or SIM card: Before transferring your number and benefits, you need to activate your new phone or SIM card. If you haven’t done so already, make sure to complete the activation process. This usually involves inserting the SIM card into your new device and following the activation instructions provided by your service provider.

2. Text “ONESTEP” to 611611: On your old device, send a text message with the word “ONESTEP” to the number 611611. This is SafeLink’s customer service number.

3. Reply with new device information: After sending the text, you will receive a reply message from SafeLink asking for the last four digits of your new device’s serial number or SIM card number. Reply to the message with the requested information.

4. Wait for the transfer process: Once you have provided the necessary information, you will need to wait for the transfer process to be completed. SafeLink will work on transferring your phone number and benefits to the new device or SIM card.

5. Test your new device: After the transfer process is complete, test your new device to ensure that your phone number is active and all your benefits, such as minutes, texts, and data, have been transferred successfully.

It’s important to note that the specific steps and instructions may vary slightly depending on your service provider and the type of device you are using. If you encounter any issues or need further assistance, it’s recommended to contact SafeLink customer service for personalized support.

In my personal experience, I have switched my SafeLink service to a different phone before. I followed the steps mentioned above, and the transfer process was smooth and successful. It was convenient to be able to transfer my phone number and benefits to a new device without any hassle.