Sharing your Uber account with a family member is not advised, as it goes against Uber’s Community Guidelines. Account sharing is strictly prohibited, and there are several reasons for this policy.
1. Safety and Security: When you create an Uber account, you provide personal information such as your name, phone number, and payment details. Sharing your account with someone else means that they will have access to this sensitive information. This could potentially lead to unauthorized use of your account or compromise your personal security.
2. Liability: When you share your account, you are essentially allowing someone else to use Uber on your behalf. If any issues or incidents occur during the rides taken by the person using your account, you will be held responsible. This includes any accidents, damage to the vehicle, or conflicts with drivers or other passengers. It’s important to remember that Uber’s terms and conditions hold the account holder accountable for any actions taken under their account.
3. Ratings and Feedback: Uber relies on a rating system to maintain driver and passenger accountability. Each passenger is given the opportunity to rate their driver and provide feedback after each trip. When sharing an account, it becomes difficult to determine who was actually present during the ride and who should be held accountable for any issues. This can negatively impact driver ratings and lead to confusion for both drivers and Uber’s support team.
4. Loss of Access: If Uber identifies serious or repeated reports indicating that another person has been using your account, they may take action by suspending or permanently disabling your account. Uber has zero tolerance for confirmed complaints of account sharing. This means that not only will you lose access to the app, but you may also lose any accumulated rewards or credits associated with your account.
It’s important to respect Uber’s policies and guidelines to ensure a safe and reliable experience for both drivers and passengers. If a family member needs to use Uber, encourage them to create their own account using their personal information. This way, they can enjoy the benefits of the service while maintaining the integrity of the platform.