Can I switch back to AT&T from FirstNet?

Answered by Douglas Hiatt

It is possible to switch back to AT&T from FirstNet. However, there are some factors to consider and steps to take in order to complete the switch.

First, it is important to understand that FirstNet is a specialized wireless network dedicated to public safety agencies and first responders. It offers priority and preemption for emergency communication, as well as specific features and services tailored to their needs. Therefore, if you are not part of a public safety agency or first responder, it may be more suitable to switch back to AT&T’s regular consumer network.

To initiate the switch back to AT&T, you will need to contact FirstNet directly. They are the primary contact for all matters related to your FirstNet account, including transfers. You can reach FirstNet by calling their customer service number at (877) 934-3227. It is advisable to have your FirstNet account details and any necessary identification information ready when you contact them.

When speaking with FirstNet customer service, explain your intention to switch back to AT&T and provide any relevant information they may require. They will guide you through the process and inform you of any specific steps or documentation needed. It is important to follow their instructions carefully to ensure a smooth transition.

During the account transfer process, it is possible that you may need to visit an AT&T store or authorized retailer to complete the switch. FirstNet customer service will inform you if this is necessary and provide details on the nearest location.

Once the transfer is completed, you will be reconnected to AT&T’s regular consumer network. You can then take advantage of the various plans and services available to AT&T customers.

It is worth noting that there may be certain differences in pricing, features, and coverage between FirstNet and AT&T’s regular consumer network. It is recommended to review and compare the available options to determine which network best suits your needs.

Switching back to AT&T from FirstNet is possible, but it requires contacting FirstNet customer service at (877) 934-3227 and following their instructions. Be prepared to provide necessary information and potentially visit an AT&T store or authorized retailer to complete the transfer.