How do you fix a stuck Apple Watch screen?

Answered by Tom Adger

When faced with a stuck Apple Watch screen, there are a few troubleshooting steps you can take to fix the issue. One of the first and easiest steps is to simply restart your Apple Watch. To do this, you can go to the Settings app on your watch, scroll down to “General,” and then tap on “Restart.” This will initiate a normal restart of your watch, and hopefully resolve the issue.

However, if a normal restart doesn’t work, you can try a forced restart, also known as a hard restart. This method is more effective in resolving software-related issues. To perform a hard restart, press and hold both the side button and the Digital Crown simultaneously. Keep holding them down until you see the Apple logo appear on the screen. This may take about 10-15 seconds. Once the Apple logo is displayed, release the buttons and allow your watch to restart. This should often fix a stuck screen problem.

If the issue persists even after a hard restart, you may want to consider unpairing and re-pairing your Apple Watch with your iPhone. To do this, open the Watch app on your iPhone, go to the “My Watch” tab, and select your Apple Watch. Then tap on the “i” icon next to your watch’s name and choose the option to “Unpair Apple Watch.” This will remove your watch from your iPhone’s Bluetooth settings and reset it to its factory settings. After unpairing, you can follow the on-screen instructions to pair your watch again.

If none of the above methods solve the stuck screen problem, there may be a hardware issue with your Apple Watch. In such cases, it is recommended to contact Apple Support or visit an Apple Store for further assistance. They will be able to diagnose the issue and provide appropriate solutions or repairs.

In my personal experience, I have encountered a stuck screen issue on my Apple Watch before. At first, I tried a normal restart, but the problem persisted. I then proceeded to perform a hard restart by holding down the side button and Digital Crown. Thankfully, this resolved the issue, and my watch started working normally again. However, I have also heard of cases where a hard restart didn’t work, and unpairing and re-pairing the watch was necessary to fix the problem.

To summarize, troubleshooting a stuck Apple Watch screen involves attempting a normal restart, followed by a hard restart if needed. If the issue persists, unpairing and re-pairing the watch may be necessary. If none of these steps work, contacting Apple Support or visiting an Apple Store is recommended.