Can I pick up a package that failed to deliver?

Answered by Phillip Nicastro

You can pick up a package that failed to deliver. When a package cannot be delivered to the intended recipient, the postal service will usually leave a Redelivery Notice (PS Form 3849) at the recipient’s address. This notice serves as a notification that a delivery attempt was made but was unsuccessful.

To pick up the package, you will need to visit your local Post Office. It is important to do this no later than the day before your redelivery was scheduled. Bring the Redelivery Notice along with a valid photo ID, such as a driver’s license or passport, to collect your item.

The Redelivery Notice provides important information such as the tracking number, sender’s address, and the reason for non-delivery. It is advisable to carefully review this notice before visiting the Post Office, as it may contain additional instructions or requirements specific to your package.

When you arrive at the Post Office, present the Redelivery Notice and your photo ID to the postal staff. They will verify your identity and retrieve your package for you. In some cases, you may be required to sign for the item or provide additional information to confirm your eligibility to receive it.

It is worth noting that the specific procedures and requirements for package pickup may vary slightly depending on the postal service in your country or region. However, the general principle of presenting the Redelivery Notice and a valid ID should apply in most cases.

In my personal experience, I have had to pick up packages that failed to deliver on a few occasions. Each time, I made sure to bring the Redelivery Notice and my ID to the Post Office. The postal staff were always helpful and efficient in assisting me with retrieving my packages. It is essential to check the opening hours of your local Post Office and plan your visit accordingly to ensure a smooth pickup process.

To summarize, if you have received a Redelivery Notice indicating that a package could not be delivered, you can pick it up at your local Post Office. Remember to bring the Redelivery Notice and a valid photo ID, and visit the Post Office no later than the day before your redelivery was scheduled.