As an AI language model, I don’t have personal experiences, but I can provide you with a detailed answer based on the information available. If you want to cancel your Planet Fitness membership, it’s important to note that simply stopping your payments without following the proper cancellation procedures may result in continued charges and potential collection efforts.
To cancel your Planet Fitness membership, you have two options: visiting your gym in person or sending a postal letter to their corporate headquarters. Unfortunately, Planet Fitness does not allow cancellations over the phone or online. Here’s a step-by-step guide to help you cancel your membership:
1. Visit your gym in person: Go to your local Planet Fitness gym and inquire about their cancellation process. Request a cancellation form from the front desk or speak to a staff member who can guide you through the process. Make sure to bring your membership ID or any other necessary identification.
2. Write a postal letter: If you are unable to visit the gym in person, you can cancel your membership by sending a letter to Planet Fitness’s corporate headquarters. In your letter, include your full name, address, date of birth, and membership number (if available). Clearly state your intent to cancel your membership and the reason for cancellation.
3. Provide necessary documentation: In some cases, Planet Fitness may require additional documentation to cancel your membership. For example, if you are canceling for medical reasons, you may need to provide a doctor’s note or other appropriate documentation. It’s best to check with your gym or review the terms of your membership agreement to see if any additional documentation is necessary.
4. Keep a record: Whether you cancel in person or by mail, it’s important to keep a copy of your cancellation request and any supporting documentation. This will serve as proof that you followed the proper procedures in case of any disputes or issues that may arise later.
5. Follow up: After submitting your cancellation request, it’s a good idea to follow up to ensure that your membership has been properly canceled. You can do this by contacting your gym or reaching out to Planet Fitness’s customer service department. This will help you confirm that your membership has been successfully terminated and that you will no longer be charged.
It’s worth mentioning that due to the COVID-19 pandemic, many gyms, including Planet Fitness, have implemented temporary membership holds or freezes. If your gym is currently closed or operating under restrictions, your membership may already be on hold. It’s advisable to contact your gym directly to inquire about the status of your membership and any available options.
Remember, it’s important to follow the specific cancellation procedures outlined by Planet Fitness to ensure a smooth and successful cancellation.