Why does Bixby keep turning on?

Answered by Frank Schwing

Bixby is a virtual assistant developed by Samsung that is designed to help you navigate and control your phone with voice commands. However, it can sometimes be frustrating when Bixby keeps turning on accidentally, especially if you don’t use it frequently or find it intrusive. There are a few reasons why this may be happening.

1. Triggering the Bixby Button: Many Samsung phones, such as the Galaxy S10 and Note 10, have a dedicated Bixby button located on the side of the device. This button is designed to launch Bixby when pressed. Accidental presses of the Bixby button can result in Bixby waking up unexpectedly. This can be particularly frustrating if you frequently handle your phone or have a case that makes it more difficult to avoid pressing the button accidentally.

2. Bixby Voice Wake-Up: Another reason why Bixby may keep turning on is due to the Bixby Voice Wake-Up feature. This feature allows you to wake up Bixby by saying a specific wake-up command, even when your phone is in standby mode. If you have this feature enabled, Bixby may wake up unintentionally if it detects a phrase or word that sounds similar to the wake-up command.

3. Sensitivity Settings: The sensitivity settings for the Bixby button and Bixby Voice Wake-Up can also play a role in Bixby turning on accidentally. If the sensitivity is set too high, even slight touches or sounds may trigger Bixby. It’s important to adjust these settings according to your preference to prevent Bixby from launching unintentionally.

Now that we understand some of the reasons why Bixby may keep turning on, let’s discuss how you can adjust the options to stop Bixby from launching accidentally.

1. Changing Bixby Button Settings:
– Open the Bixby app on your phone.
– Tap the three-dot menu icon in the top-right corner.
– Select “Settings” from the menu.
– Scroll down and tap “Bixby key.”
– Choose “Double press to open Bixby” or “Don’t open anything” to prevent accidental launches when pressing the Bixby button once.
– You can also disable the Bixby button entirely by selecting “Don’t open anything.”

2. Adjusting Bixby Voice Wake-Up Settings:
– Open the Bixby app on your phone.
– Tap the three-dot menu icon in the top-right corner.
– Select “Settings” from the menu.
– Scroll down and tap “Voice wake-up.”
– Toggle off the “Wake with ‘Hi, Bixby'” option to disable the Bixby Voice Wake-Up feature.
– If you still want to use the feature but find it too sensitive, you can adjust the sensitivity level by tapping “Customize sensitivity” and following the on-screen instructions.

By adjusting these settings, you can prevent Bixby from launching accidentally and help improve your overall user experience with your Samsung phone.

In my personal experience, I have encountered situations where Bixby would turn on unexpectedly, especially when I accidentally pressed the Bixby button or when the sensitivity settings were too high. It can be frustrating to have a virtual assistant constantly interrupting your phone usage, but thankfully Samsung provides options to customize the settings to better suit your needs. By disabling or modifying the Bixby button and Bixby Voice Wake-Up settings, you can regain control over when and how Bixby is activated on your phone.