Can I change owner name on Etsy?

Answered by Tom Adger

Unfortunately, it is not possible to directly change the owner name on an Etsy account. If you have sold your business and want the new owner to take over the Etsy account, they will need to open a new Etsy account in their own name.

This policy is in place to ensure the security and integrity of the Etsy marketplace. Each account on Etsy represents an individual or business, and it is important to maintain accurate and up-to-date information for each account.

While it may seem inconvenient to open a new account for the new owner, there are some benefits to starting fresh. The new owner will have the opportunity to create a unique identity for their business on Etsy and establish their own reputation within the marketplace. They can also customize their shop settings, policies, and branding to align with their vision.

If you are the seller who has sold your business, it is important to communicate this change to your customers and followers. You can do this by updating your shop announcement, sending out a newsletter or email, and using social media to inform your audience about the transfer of ownership. This will help ensure a smooth transition for your customers and maintain transparency in the process.

Additionally, it is a good practice to provide any necessary information or assistance to the new owner to help them set up their new Etsy account. This may include sharing product listings, photos, descriptions, and any other relevant assets that will help them get started quickly.

While it is not possible to transfer the existing Etsy account to the new owner, you can still provide guidance and support during the transition period. This can include sharing your knowledge and experience about running a successful Etsy shop, offering advice on marketing and customer service, and answering any questions they may have.

While it is not possible to change the owner name on an existing Etsy account, the new owner can open a new account and establish their own presence on the platform. It is important to communicate this change to your customers and provide support to the new owner during the transition. By doing so, you can ensure a smooth handover and maintain the reputation and success of your former business on Etsy.