If you are experiencing issues with the sound on your iPhone 12 or iPhone 12 Pro, specifically the receiver not emitting sound during calls, there is good news for you. Apple has recognized this issue and has determined that some of these devices may be eligible for free service to fix the problem.
To determine if your device is eligible for this service, you can contact Apple directly or visit an Apple Authorized Service Provider. They will be able to diagnose the issue and let you know if your device qualifies for the free repair. It’s always a good idea to check with Apple first because they will have the most up-to-date information on the eligibility criteria.
If your device is eligible, Apple or an Apple Authorized Service Provider will service it free of charge. This means that you won’t have to pay for any parts or labor associated with the repair. It’s a great benefit for customers who are facing this specific issue with their iPhone 12 or iPhone 12 Pro.
When you reach out to Apple or visit an Authorized Service Provider, they will guide you through the process of getting your device serviced. They will likely ask you for some basic information about your device, such as the serial number and purchase date, to verify eligibility. Once confirmed, they will schedule an appointment for you to bring in or send in your device for repair.
It’s worth noting that Apple’s customer service is generally known for being helpful and accommodating. They understand that issues can arise with their devices, and they strive to provide excellent support to their customers. So, if you’re experiencing this sound issue on your iPhone 12 or iPhone 12 Pro, don’t hesitate to reach out to Apple for assistance.
In my personal experience, I had a similar issue with my iPhone a few years ago. The speaker on my device stopped working during calls, and I was worried about the cost of getting it fixed. However, when I contacted Apple, they informed me that my device was eligible for free service because it was still within the warranty period. They scheduled an appointment for me at the nearest Apple Store, and the issue was resolved quickly and efficiently.
Apple’s commitment to customer satisfaction and their willingness to address known issues with their devices is commendable. If you’re facing the sound issue with the receiver on your iPhone 12 or iPhone 12 Pro, I encourage you to reach out to Apple or an Authorized Service Provider to explore the option of getting your device serviced for free.