Why won’t my Xbox app open on PC?

Answered by Jeremy Urbaniak

There could be several reasons why the Xbox app is not opening on your PC. Let’s explore some possible causes and solutions:

1. Outdated or corrupted app: Sometimes, the Xbox app may not open due to outdated or corrupted files. To resolve this, you can try repairing or restoring the app. Go to Windows Settings > Apps > Search for Xbox app > Click on it and select Advanced options. Then, click on Repair and then Restore. Open the app and try again.

2. Network issues: The Xbox app requires a stable internet connection to function properly. If you have network connectivity issues, it may prevent the app from opening. Make sure your PC is connected to the internet and try restarting your router or modem. Additionally, check if there are any firewall or antivirus settings blocking the app’s access to the internet.

3. Compatibility issues: Ensure that your PC meets the system requirements for running the Xbox app. Check if your operating system is up to date and compatible with the app. Sometimes, outdated operating systems or incompatible hardware can cause issues with app functionality. You can also try running the app in compatibility mode by right-clicking on the app icon, selecting Properties, and then navigating to the Compatibility tab.

4. Background processes or conflicting apps: Sometimes, background processes or conflicting apps can interfere with the Xbox app’s functionality. Close any unnecessary programs running in the background and disable any overlays or recording software (e.g., Discord, OBS) that might conflict with the app. You can also try running the app with administrator privileges to see if it resolves the issue.

5. Xbox Live service issues: If the Xbox Live services are experiencing downtime or issues, it can affect the functionality of the Xbox app. Check the Xbox Live status page on the official Xbox website to see if there are any known issues. If there are service disruptions, you may need to wait until they are resolved for the app to function properly.

6. Reinstall the app: If none of the above solutions work, you can try uninstalling and reinstalling the Xbox app. Go to Windows Settings > Apps > Search for Xbox app > Click on it and select Uninstall. After uninstalling, restart your PC and then reinstall the app from the Microsoft Store. This can help resolve any underlying issues with the app installation.

7. Update Windows: Keeping your Windows operating system up to date is crucial for app compatibility and performance. Ensure that you have the latest Windows updates installed on your PC. Go to Windows Settings > Update & Security > Windows Update and check for any available updates. Install them and then try opening the Xbox app again.

It’s worth mentioning that these solutions may not work in every case, as the issue could be specific to your system configuration. If you continue to experience problems with the Xbox app, it may be helpful to reach out to Microsoft Support for further assistance.