Why won’t my Cricut explore AIR 2 connect to my computer?

Answered by Michael Wilson

There could be several reasons why your Cricut Explore Air 2 is not connecting to your computer. Let’s go through some troubleshooting steps to help you resolve this issue.

First, ensure that Bluetooth is toggled on your computer. To do this, go to the settings on your computer and locate the Bluetooth settings. Make sure it is turned on.

Next, click on the “Add Bluetooth or other device” option in your computer’s settings. This will allow you to search for and connect to your Cricut machine.

Select the Bluetooth option and wait for your computer to recognize the Cricut machine. Sometimes it may take a few moments for the computer to detect the device, so be patient.

Once your computer recognizes the Cricut machine, select it from the list of available devices. It may be listed as “Cricut Explore Air 2” or something similar. Click on it to proceed with the pairing process.

At this point, your computer may prompt you to enter a PIN code. The default PIN for Cricut machines is usually “0000”. Enter this PIN and select “Connect” to establish the Bluetooth connection.

If the connection is successful, you should now be able to use your Cricut Explore Air 2 with your computer. You can open the appropriate software, such as Cricut Design Space, and start creating your projects.

If the connection is still not working, there are a few other things you can try. Firstly, make sure that your Cricut machine is not already connected to another device. Sometimes, if the machine is already paired with another device, it may not be able to connect to your computer. Disconnect it from any other devices before attempting to connect it to your computer.

Another thing you can try is to restart both your computer and your Cricut machine. Sometimes, a simple restart can resolve connectivity issues.

If the problem persists, you can also try updating the firmware on your Cricut machine. Visit the Cricut website and check if there are any available firmware updates for your specific machine model. Follow the instructions provided by Cricut to update the firmware, as this may help resolve any compatibility issues.

In some cases, there may be compatibility issues between your computer’s operating system and the Cricut machine. Ensure that your computer meets the system requirements for using the Cricut machine and that you have the latest software updates installed.

If none of these troubleshooting steps work, it may be helpful to reach out to Cricut customer support for further assistance. They can provide more specific guidance based on your specific situation and help you troubleshoot any potential hardware or software issues.

Remember, every situation may be unique, so it’s important to try these steps and see which one works best for you.