Why is PNC mobile deposit not working?

Answered by Willie Powers

There could be several reasons why your PNC mobile check deposit is not working. One of the most common reasons is forgetting to sign the back of your check before taking a picture of it. This is a crucial step in the deposit process, as it serves as your endorsement and verifies that you are the rightful owner of the check.

When you forget to sign the back of your check, the mobile deposit system will likely reject it and prompt you to start the process over again. It’s important to double-check that you have signed your check before attempting to deposit it using your mobile device. This simple step can save you time and frustration.

In addition to forgetting to endorse your check, there may be other reasons why your mobile deposit is not working. It’s possible that there could be technical issues with the mobile deposit feature of the PNC app. In such cases, it’s a good idea to check for any updates to the app and ensure that you have a stable internet connection.

If you have recently updated the PNC app and are still experiencing issues with mobile deposit, it may be helpful to contact PNC customer service for further assistance. They can provide guidance and troubleshoot the problem to help you resolve the issue.

The most common reason why your PNC mobile check deposit is not working is because you forgot to sign the back of your check. This simple step is essential for verifying your ownership of the check and ensuring a successful deposit. If you have signed your check and are still experiencing issues, it’s best to contact PNC customer service for further assistance.