There could be several reasons why Netflix is not saving your spot. Let’s explore some of the possible issues and solutions.
1. Internet Connection: One of the most common reasons for Netflix not saving your spot is a poor internet connection. If your internet speed is slow or unstable, it can cause interruptions in the streaming service. This can lead to Netflix not being able to save your spot accurately. To check your internet speed, you can use Fast.com, which is Netflix’s own speed test tool. If your speed is below the recommended minimum for streaming, you may need to contact your Internet Service Provider (ISP) to troubleshoot the issue or consider upgrading your internet plan.
2. Device Issues: Another possibility is that there may be issues with the device you are using to stream Netflix. If your device is outdated or has insufficient storage, it can affect the performance of the Netflix app and prevent it from saving your spot. Try updating the Netflix app to the latest version or clearing the cache and data of the app. If the problem persists, you may need to restart your device or even try streaming Netflix on a different device to see if the issue is specific to one device.
3. Account Settings: Netflix has certain settings that can affect the saving of your spot. Check your account settings to ensure that the “Continue Watching” feature is enabled. Sometimes, due to accidental changes or updates, this feature may be turned off, resulting in Netflix not saving your spot. To check this, log in to your Netflix account, go to your profile, and make sure the option to “Play next episode automatically” is enabled.
4. Multiple Devices: If you are using Netflix on multiple devices simultaneously, it can cause conflicts in saving your spot. For example, if you start watching a show on your TV and then switch to your phone, Netflix may not accurately save your progress. This can happen if the devices are not synced properly or if there is a delay in updating the viewing history. To avoid this, try to stick to one device or ensure that all the devices you use are properly synced and connected to the internet.
5. App or Service Issues: Occasionally, Netflix may experience technical issues or maintenance periods that can affect the saving of your spot. These issues are usually temporary and resolved by Netflix’s technical team. You can check Netflix’s official social media accounts or their website for any announcements regarding service disruptions or known issues. If the problem persists for an extended period, you can contact Netflix support for further assistance.
If Netflix is not saving your spot, it is likely due to a poor internet connection, device issues, account settings, multiple device conflicts, or temporary app or service issues. By checking your internet speed, updating the app, ensuring proper settings, and troubleshooting device or connectivity problems, you can improve the chances of Netflix accurately saving your spot.