Why is my Vizio TV stuck on restarting?

Answered by Phillip Nicastro

There can be several reasons why your Vizio TV is stuck on restarting. Let’s go through each possible cause and troubleshooting step in detail.

1. Check the power cables and outlet: Start by ensuring that the power cables are securely connected to both the TV and the power outlet. Sometimes, a loose connection can interrupt the power supply and cause the TV to restart continuously. Also, check if the power outlet is functioning properly by connecting another device to it.

2. Refresh the TV: In some cases, refreshing the TV can resolve the restarting issue. To do this, unplug the TV from the power outlet and wait for at least one minute. Then, plug it back in and turn it on. This can help clear any temporary glitches or errors that may be causing the problem.

3. Verify the remote’s functionality: Sometimes, a faulty remote control can send continuous restart signals to the TV. Check if the remote is working properly by pointing it at a smartphone camera and pressing any button. If you see a flashing light on the smartphone screen, it indicates that the remote is functioning. If not, replace the batteries or try using a different remote.

4. Update the TV firmware: Outdated firmware can cause various issues, including restart loops. To update the firmware, go to the Vizio support website and download the latest firmware version for your TV model. Follow the instructions provided by Vizio to install the update correctly. Firmware updates often include bug fixes and performance enhancements that can resolve such issues.

5. Check sleep timer settings and power modes: Incorrectly configured sleep timer settings or power modes can cause the TV to turn off and on repeatedly. Access the TV’s settings menu and navigate to the sleep timer and power mode options. Disable any sleep timer settings and ensure that the power mode is set to the desired option, such as “Normal” or “Always On.”

6. Perform a hard reset: If none of the above steps solve the issue, a hard reset may be necessary. Keep in mind that a hard reset will erase any customized settings and preferences. To perform a hard reset, unplug the TV from the power outlet and press and hold the power button on the TV for around 30 seconds. Then, release the power button and plug the TV back in. Turn it on and check if the restarting problem persists.

If you have exhausted all the troubleshooting steps and your Vizio TV still keeps restarting, it may be a hardware-related issue. In such cases, it is advisable to contact Vizio customer support or seek assistance from a professional technician for further diagnosis and repair.