Why is my PS4 not starting up?

Answered by Cody Janus

There can be several reasons why your PS4 is not starting up. It could be due to a power issue, a problem with the cables, a software glitch, or even a hardware malfunction. In this case, we will focus on troubleshooting the power and cable-related issues.

Firstly, ensure that all the cables are properly connected. Check the power cable, HDMI cable, and any other cables that are connected to your PS4. Sometimes, a loose connection can prevent the console from starting up. Make sure all the cables are securely plugged in.

If all the cables are connected properly, the next step is to power cycle your PS4. Power cycling involves completely turning off the console and disconnecting it from the power source for a period of time. This helps to clear any temporary glitches or errors.

To power cycle your PS4, follow these steps:

1. Hold down the power button on your PS4 until it completely turns off. This may take around 10 seconds.

2. Once the console is turned off, unplug the power cable from the back of the PS4.

3. Leave the system unplugged for at least 20 minutes. This allows any residual power to drain from the console.

4. After 20 minutes, reconnect the power cable to the PS4.

5. Turn on your PS4 and check if it starts up properly.

Power cycling can often resolve minor issues and allow the console to start up normally. If the problem persists, you may need to try some additional troubleshooting steps.

One option is to try connecting your PS4 to a different power outlet. Faulty power outlets or power surges can sometimes cause issues with the console’s startup. Plug your PS4 into a different outlet and see if it powers up correctly.

If the above steps do not resolve the issue, you can also try using a different HDMI cable or connecting your PS4 to a different TV or monitor. Sometimes, a faulty HDMI cable or a compatibility issue with the TV can prevent the console from displaying any output.

If none of these steps work, it is possible that there may be a hardware issue with your PS4. In this case, it is recommended to contact Sony PlayStation support or take your console to a professional repair service for further assistance.

Remember, these troubleshooting steps are specific to power and cable-related issues. If the problem lies elsewhere, such as with the software or hardware components, additional troubleshooting steps may be required.