Why is Gameshare not working PS5?

Answered by Douglas Hiatt

Why is Gameshare not working on PS5?

There could be several reasons why game sharing is not working on the PlayStation 5 (PS5). Let’s explore some possible causes and troubleshooting steps to fix the issue.

1. Check Game Sharing Settings:
First and foremost, ensure that the game sharing feature is enabled on your PS5. To do this, go to the “Settings” menu, then select “Users and Accounts” and choose “Other.” Make sure that the “Console Sharing and Offline Play” option is turned on. If it’s already enabled, you may want to toggle it off and on again to ensure that the setting is properly refreshed.

2. Verify Account Settings:
Ensure that the accounts involved in game sharing are properly set up. Both the account that purchased the game and the account that wants to access it should be signed in on the PS5. Make sure that the account with the game is set as the primary account on the console. To check this, go to “Settings,” then select “Users and Accounts” and choose “Other.” The account with the game should have “Activate as Your Primary PS5” selected.

3. Confirm Game License:
When game sharing, it’s essential to understand that the primary account owns the game license, and other accounts can access it through sharing. If the account that purchased the game is not set as the primary account on the PS5, the game may not be accessible for sharing. Ensure that the primary account is signed in and connected to the internet to validate the license.

4. Check PlayStation Network Status:
Sometimes, game sharing issues can occur due to server or network problems on the PlayStation Network (PSN). Check the PSN status page or official PlayStation social media accounts to see if there are any reported issues. If there are, it may be a temporary problem that will resolve itself once the network is back to normal.

5. Reauthorize Licenses:
If the game sharing issue persists, you can try reauthorizing the licenses on your PS5. To do this, go to “Settings,” then select “Users and Account” and choose “Other.” Select “Restore Licenses” and confirm the action. This process will refresh the licenses on your console and may resolve any licensing conflicts that are causing the game sharing problem.

6. Contact PlayStation Support:
If none of the above steps solve the game sharing issue on your PS5, it’s advisable to reach out to PlayStation Support for further assistance. They can provide personalized guidance and troubleshoot specific issues that may be affecting your console.

It’s worth noting that game sharing is a feature allowed by Sony, but it has its limitations and may be subject to change with software updates or policy changes. Always ensure that you are abiding by the terms of service and usage guidelines set by Sony to avoid any potential issues with game sharing on your PS5.

Personal Experience:
I have encountered game sharing issues on my PS5 in the past, and following the steps mentioned above usually resolved the problem. However, there have been instances where server or network issues on the PSN side have temporarily affected game sharing functionality. In such cases, patience is key, and waiting for the network to stabilize usually resolved the issue without any further troubleshooting required.