Crunchyroll not working on PS4 can be due to various reasons. One of the common issues is related to DNS server problems. DNS (Domain Name System) is responsible for translating website addresses into IP addresses that your device can understand. If there is an issue with the DNS server, it can lead to buffering, lags, and streaming problems on Crunchyroll.
Sometimes, the DNS server provided by your internet service provider (ISP) may not be stable or reliable. This can result in intermittent connectivity issues with certain websites, including Crunchyroll. In such cases, changing your DNS server settings to a more reliable one can help resolve the problem.
To change the DNS server settings on your PS4, you can follow these steps:
1. On your PS4 home screen, go to “Settings.”
2. Select “Network.”
3. Choose “Set Up Internet Connection.”
4. Select either “Use Wi-Fi” or “Use a LAN Cable” depending on your connection type.
5. Choose “Custom” when prompted to select your connection method.
6. Follow the on-screen instructions until you reach the “DNS Settings” section.
7. Select “Manual” for DNS settings.
8. Enter the preferred DNS server address. You can use public DNS servers like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1).
9. Save the settings and test the internet connection to see if the issue is resolved.
Another possible reason for Crunchyroll not working on PS4 is a software bug in the Crunchyroll app itself. Software bugs can cause the app to crash, freeze, or malfunction, leading to streaming issues. In such cases, it is recommended to check for any available app updates on your PS4.
To check for app updates on your PS4, you can follow these steps:
1. On your PS4 home screen, go to the “Library” section.
2. Select “Purchased” or “Installed.”
3. Locate the Crunchyroll app and highlight it.
4. Press the “Options” button on your controller.
5. Select “Check for Updates.”
If there is an update available, download and install it. This can help resolve any known software bugs or compatibility issues with the app.
If the above solutions do not resolve the issue, it is worth trying some general troubleshooting steps. These steps can help eliminate any temporary glitches or conflicts that may be causing the problem. Some of these steps include:
1. Restarting your PS4: Simply turning off and on your PS4 can sometimes resolve minor software or connectivity issues.
2. Clearing the app cache: You can try clearing the cache of the Crunchyroll app on your PS4. To do this, go to “Settings” > “Storage” > “System Storage” > “Applications” > “Crunchyroll.” Select “Options” > “Delete” to clear the app cache.
3. Reinstalling the app: If the issue persists, you can try uninstalling and reinstalling the Crunchyroll app on your PS4. This can help ensure that you have the latest version of the app and any potential app-related issues are resolved.
Crunchyroll not working on PS4 can be due to DNS server issues or software bugs in the app. Changing the DNS server settings and checking for app updates can help resolve these problems. Additionally, general troubleshooting steps like restarting the PS4, clearing the app cache, or reinstalling the app can also be effective in resolving the issue.