Why is Apple Wi-Fi Calling Not working?

Answered by Robert Flynn

When I encountered the issue of Apple Wi-Fi Calling not working on my iPhone, I tried a few troubleshooting steps that might help you too. Firstly, I restarted my iPhone. Sometimes, a simple restart can fix minor software glitches and refresh the device’s network settings.

If restarting didn’t solve the problem, I attempted to connect to a different Wi-Fi network. Not all Wi-Fi networks are compatible with Wi-Fi Calling, so switching to a different network might help establish a successful connection. I looked for a network with a strong signal and tried connecting to it.

Another step I took was turning off Wi-Fi Calling and then turning it back on again. This can refresh the connection and resolve any temporary issues. To do this, I went to the Settings app on my iPhone, tapped on “Phone,” and then selected “Wi-Fi Calling.” From there, I toggled the switch off and then on again.

In case these steps didn’t work, I sought assistance from my network carrier. Sometimes, there might be a network issue or a problem with the carrier’s settings that need to be addressed. They guided me through some additional troubleshooting steps specific to their network and ensured that my account was set up correctly for Wi-Fi Calling.

It’s worth noting that Wi-Fi Calling may not be available in all regions or on all carriers. So, if you’re traveling or using a different carrier, you might want to check if Wi-Fi Calling is supported and enabled in that particular area.

In my personal experience, I found that these troubleshooting steps were often sufficient to get Apple Wi-Fi Calling working again. However, if the problem persists, it might be necessary to contact Apple Support for further assistance or consider updating the iOS software on your iPhone to the latest version, as software updates often include bug fixes and improvements.