Why does my Vizio soundbar keep turning off?

Answered by James Kissner

There could be several reasons why your Vizio soundbar is turning off by itself. I’ll go through some of the most likely causes and provide possible solutions for each one.

1. Software issues: Sometimes, software glitches can cause your soundbar to turn off unexpectedly. To resolve this, you can try updating the firmware on your soundbar. Visit Vizio’s official website and look for any available firmware updates for your specific soundbar model. Follow the instructions provided by Vizio to update the firmware, and this may help resolve any software-related issues.

2. Multiple devices connected: If you have multiple devices connected to your soundbar, such as gaming consoles, Blu-ray players, or streaming devices, it’s possible that one of these devices is sending a signal to turn off the soundbar. Try disconnecting all the devices from your soundbar and see if the issue persists. If the soundbar no longer turns off, you can reconnect the devices one by one to identify which one is causing the problem. Once you identify the problematic device, you may need to adjust its settings or replace it if necessary.

3. Eco settings: Vizio soundbars often come with eco settings that are designed to conserve power. These settings can automatically turn off the soundbar after a period of inactivity. To check if this is the cause, navigate through the soundbar’s settings menu and look for any eco or power-saving options. Disable these settings and see if the soundbar stops turning off by itself.

4. Using a non-official Vizio remote: If you are using a universal remote or a remote from a different manufacturer with your Vizio soundbar, it may not be fully compatible. In some cases, this can result in unexpected behavior, including the soundbar turning off randomly. If possible, try using the original Vizio remote that came with your soundbar. If you no longer have the original remote, you can purchase a replacement from Vizio’s website or authorized retailers.

If your Vizio soundbar keeps turning off by itself, it could be due to software issues, multiple devices connected, eco settings enabled, or the use of a non-official remote. Try updating the firmware, disconnecting devices, disabling eco settings, or using an official Vizio remote to troubleshoot the issue. If the problem persists, it may be worth contacting Vizio’s customer support for further assistance.