Why does my Google Home always say something went wrong?

Answered by Jarrod Smith

Well, let me start by saying that I’ve had my fair share of experiences with Google Home and the “something went wrong” message. It can be quite frustrating when you’re trying to use your device and it just keeps giving you that error. But fear not, I’ve learned a thing or two about what might be causing this issue.

One common reason for Google Home to say “something went wrong” is a problem with your network connection. This can happen if your device is having trouble connecting to Wi-Fi. So, the first thing you should do is check your internet connection.

There are a few ways you can do this. One simple method is to try opening a website or app on another device that is connected to the same Wi-Fi network. If that device is able to connect to the internet without any issues, then it’s likely that the problem is specific to your Google Home device.

If you’re still unsure, you can also try running online internet checks to test the stability and speed of your internet connection. There are various websites and apps available that can help you with this. These tests can give you an idea of whether your connection is strong enough to support Google Home.

If you find that your internet connection is indeed the problem, there are a few things you can try to fix it. First, try restarting your router and modem. Sometimes a simple reset can resolve any temporary issues.

If that doesn’t work, you can also try moving your Google Home device closer to your router. Sometimes, distance can affect the strength of the Wi-Fi signal and moving the device closer can improve the connection.

Another thing to consider is any potential interference from other devices. Things like microwaves, cordless phones, and even other Wi-Fi networks can sometimes interfere with the signal. Try moving your Google Home away from these potential sources of interference to see if it makes a difference.

In some cases, the issue may not be with your network connection, but with the Google Home app or the device itself. Make sure that you have the latest version of the app installed on your smartphone or tablet. You can also try restarting your Google Home device by unplugging it from the power source, waiting a few seconds, and then plugging it back in.

If none of these troubleshooting steps work, it might be worth reaching out to Google support for further assistance. They have a dedicated team that can help diagnose and resolve any issues you may be experiencing with your Google Home.

The “something went wrong” message on your Google Home can often be attributed to network connection problems. By checking your internet connection and following some simple troubleshooting steps, you can hopefully get your device up and running smoothly again.