Why does Mojang say I don’t own Minecraft?

Answered by Tom Adger

There could be a few reasons why Mojang is saying that you don’t own Minecraft: Java Edition even though you signed in with your Microsoft account. Let’s go through some possible explanations and troubleshooting steps:

1. Confirm your Microsoft account: Double-check that you are signing in with the same Microsoft account that you used to migrate your Mojang account. It’s possible that you might have multiple Microsoft accounts or accidentally signed in with the wrong one. Ensure that you’re using the correct credentials to log in.

2. Don’t use your Mojang account: When migrating your Mojang account to a Microsoft account, it’s important to note that you should no longer use your Mojang account credentials to log in. Make sure you are signing in with your Microsoft account and not your old Mojang account details.

3. Verify your ownership: If you are confident that you are signing in with the correct Microsoft account, but Mojang still claims you don’t own Minecraft: Java Edition, you may need to verify your ownership. This can be done by following these steps:

A. Visit the Mojang account migration page (account.mojang.com/migrate) and log in with your Microsoft account.
B. Once logged in, you should see a confirmation that your account has already been migrated.
C. If you don’t see the confirmation, try the migration process again, ensuring that you complete all the steps correctly.
D. After successfully verifying your ownership, you should be able to access Minecraft: Java Edition through the launcher using your Microsoft account.

4. Contact Mojang support: If you’ve tried all the above steps and are still facing issues, it’s recommended to reach out to Mojang support for further assistance. They have dedicated support channels to help resolve account-related problems and can provide specific guidance based on your situation.

Remember, technical issues can sometimes occur, and it’s essential to be patient throughout the troubleshooting process. Mojang support is there to assist you, and they have experience dealing with account-related problems.

I hope this helps you resolve the issue and regain access to Minecraft: Java Edition through your Microsoft account.