Why does carrier lock say SIM locked?

Answered by Randy McIntyre

When it comes to carrier lock saying “SIM locked,” it simply means that the SIM card inserted in your device has a SIM PIN enabled. This SIM PIN is a security feature provided by your network carrier to protect your SIM card from unauthorized use. It has nothing to do with your iPhone itself.

To resolve this issue, you will need to enter the correct SIM PIN for your SIM card. Typically, you should have received this PIN when you first obtained the SIM card. If you don’t remember the PIN or have misplaced it, you can contact your network carrier’s customer support to retrieve or reset it.

To enter the SIM PIN on your iPhone, follow these steps:
1. Go to the Settings app on your iPhone.
2. Scroll down and tap on the “Phone” or “Mobile Data” option, depending on your iOS version.
3. Look for the SIM PIN section and tap on it.
4. Enter the SIM PIN provided by your carrier and tap “Done” or “OK.”

If you enter the correct SIM PIN, your carrier lock status should change to “No sim restrictions” in the Settings->General->About->Carrier Lock section.

However, if you continue to see the “SIM locked” message even after entering the correct SIM PIN, there might be an issue with the SIM card itself. In such cases, I would recommend contacting your network carrier’s customer support for further assistance. They may guide you through troubleshooting steps or provide you with a replacement SIM card if necessary.

It’s worth noting that not all SIM cards come with a SIM PIN enabled. Some carriers may have it disabled by default. So, if you have a new SIM card or recently switched carriers, it’s possible that the SIM PIN was never set up in the first place.

When your carrier lock says “SIM locked,” it means that the SIM card inserted in your iPhone has a SIM PIN enabled. You can resolve this issue by entering the correct SIM PIN or contacting your network carrier for assistance.