Why can’t people hear me through my AirPods?

Answered by Randy McIntyre

There can be several reasons why people may not be able to hear you properly when you’re using your AirPods. Let’s explore some possible causes and solutions for this issue.

1. Low microphone volume: Check if the microphone volume on your AirPods is set too low. To do this, go to Settings > Bluetooth, and tap the i icon next to your AirPods. Ensure that the Microphone volume is set to an appropriate level.

2. Blockage or obstruction: Make sure there is no physical obstruction or blockage near the microphone on your AirPods. Sometimes, dust, debris, or even earwax can accumulate and affect the microphone’s performance. Gently clean the microphone area using a soft, lint-free cloth or a cotton swab.

3. Bluetooth connection issues: Sometimes, connection problems between your AirPods and your device can affect microphone performance. Try disconnecting and reconnecting your AirPods, or resetting the Bluetooth connection by turning it off and then on again.

4. Software glitches: Occasionally, software glitches or bugs can cause issues with the microphone on your AirPods. Ensure that your AirPods have the latest firmware by keeping them updated through the Settings app on your device. Additionally, try restarting your device to see if that resolves any software-related problems.

5. Microphone selection: In some cases, your device may not automatically switch to using the microphone on your AirPods. To ensure that your AirPods are being used as the input device, go to Settings > Bluetooth, tap the i icon next to your AirPods, and check that the Microphone setting is enabled. You can also try disabling and re-enabling this option to refresh the connection.

6. Environmental factors: Keep in mind that external factors like background noise or distance from your device can affect the microphone’s performance. Ensure that you are in a relatively quiet environment and try to stay within the recommended range for Bluetooth connectivity.

7. Hardware issues: If none of the above solutions work, there might be a hardware problem with your AirPods. Contact Apple Support or visit an authorized service center to get your AirPods checked for any potential hardware issues.

Remember, troubleshooting steps may vary depending on the specific model of AirPods you have and the device you’re using them with. If the problem persists, it’s always a good idea to reach out to Apple Support for further assistance.