Why can’t I sell on Facebook Marketplace?

Answered by Cody Janus

If you are unable to sell on Facebook Marketplace, it could be due to a violation of Facebook’s Commerce Policies or Community Standards. These guidelines are in place to ensure a safe and trustworthy environment for users. However, if you believe that your access to Marketplace has been removed unfairly, you can request a review by following these steps:

1. Go to facebook.com/marketplace: Open your web browser and visit the Facebook Marketplace website.

2. Tap “Request review”: Look for the option to request a review of your Marketplace access. This option is usually located on the page where you see the message stating that your access has been removed.

3. Provide necessary information: When requesting a review, you may be asked to provide additional details about your situation. Be as thorough and explicit as possible in explaining why you believe your access was removed unfairly.

4. Submit your request: Once you have provided all the necessary information, submit your request for review. Facebook will then review your appeal and respond to you as soon as possible.

It’s important to note that Facebook’s review process may take some time, so be patient while waiting for a response. In the meantime, it can be helpful to review Facebook’s Commerce Policies and Community Standards to ensure that you are compliant with their guidelines.

If you find that you have indeed violated any of these policies, it’s important to take the necessary steps to rectify the situation. This may involve removing any prohibited items or adjusting your selling practices to align with the guidelines set by Facebook.

If you are unable to sell on Facebook Marketplace, it is likely due to a violation of their Commerce Policies or Community Standards. However, by following the steps outlined above and addressing any potential violations, you can request a review and work towards reinstating your access to Marketplace.