Why can’t I link my EA account to Twitch?

Answered by Stephen Mosley

There could be several reasons why you’re having trouble linking your EA account to Twitch. Here are some possible explanations and steps you can take to resolve the issue:

1. Connection Issue: Sometimes, there can be a connection problem between your EA account and Twitch. To check if this is the case, go to the Settings menu on Twitch and open the Connections tab. Look for an Electronic Arts connection and if you find one, disconnect it. Then, sign out of Twitch and log back in. Try linking your EA account again and see if it works.

2. Twitch Account Verification: Ensure that your Twitch account is verified. If your Twitch account is not verified, you may encounter difficulties linking it with other platforms, including EA. To verify your Twitch account, go to your Twitch settings and look for the verification option. Follow the instructions provided to complete the verification process.

3. EA Account Privacy Settings: Verify that your EA account privacy settings are not preventing the connection with Twitch. Sometimes, strict privacy settings can prevent the linking of accounts. To check your EA account privacy settings, log in to your EA account on their website and navigate to the privacy settings section. Make sure that the necessary permissions are granted to allow Twitch to access your EA account.

4. EA Account Restrictions or Bans: If your EA account has any restrictions or bans, it may prevent the linking process. Check if there are any restrictions on your account by logging in to your EA account and reviewing your account status. If you find any restrictions or bans, you may need to resolve them first before attempting to link your account again.

5. Incorrect Account Information: Ensure that you are entering the correct account information when trying to link your EA account to Twitch. Double-check your EA account username and password to make sure you are inputting them correctly. If you have recently changed your EA account password, ensure that you are using the updated password when attempting to link your accounts.

6. Server Issues: Sometimes, technical issues on either the EA or Twitch side can prevent the linking process. In such cases, the best course of action is to wait and try again later. These issues are usually temporary and get resolved on their own.

If none of the above steps resolve the issue, it may be helpful to reach out to the support teams of both Twitch and EA for further assistance. They can provide personalized guidance and troubleshooting steps based on your specific situation.