There could be a few reasons why you might be having trouble canceling your Apple Music free trial. Let’s go through some possible scenarios and solutions.
1. Automatic Renewal is turned on: By default, Apple Music free trials are set to automatically renew at the end of the trial period. If you want to cancel your subscription, you’ll need to turn off Automatic Renewal. Here’s how:
A. Open the App Store on your iPhone or iPad.
B. Tap on your profile picture in the top right corner.
C. Scroll down and tap on “Subscriptions.”
D. Find Apple Music and tap on it.
E. Toggle off the “Automatic Renewal” option.
By doing this, your Apple Music subscription will not automatically renew after the trial period ends.
2. Trial period hasn’t expired yet: If you’re still within the trial period, you may not be able to cancel your subscription immediately. Apple allows you to enjoy the trial period without any interruption, and the cancellation will take effect once the trial period is over. In this case, you’ll have to wait for the trial to expire before canceling.
3. Incorrect Apple ID: Make sure you are signed in with the correct Apple ID that you used to start the Apple Music free trial. If you have multiple Apple IDs, it’s possible that you are logged in with a different account that doesn’t have an active Apple Music subscription. Double-check your Apple ID settings and ensure you are using the right one.
4. Contact iTunes Support: If you have tried the above steps and still cannot cancel your Apple Music free trial, you may need to contact iTunes Support for further assistance. They can manually cancel the subscription for you and help resolve any issues you may be facing.
To contact iTunes Support, follow these steps:
A. Open the App Store on your iPhone or iPad.
B. Tap on your profile picture in the top right corner.
C. Scroll down and tap on “Subscriptions.”
D. Tap on “Apple Music.”
E. At the bottom, tap on “Cancel Subscription.”
F. You will be redirected to the iTunes Support website. Follow the instructions to contact support.
Remember, it’s important to be patient and allow time for the trial period to expire if you cannot cancel it immediately. If you’re still experiencing difficulties, reaching out to iTunes Support is the best course of action to resolve the issue.
I hope this helps!