Why am I being charged twice a month for Hulu?

Answered by Frank Schwing

Why am I being charged twice a month for Hulu?

There could be several reasons why you are being charged twice a month for Hulu. Let’s explore some possibilities:

1. Switching to a different Hulu plan: If you recently switched to a different Hulu plan, you may see multiple charges on your account. This is because Hulu bills for the new plan while also prorating the charges for the remaining days of your previous plan. For example, if you upgraded from the basic plan to a plan with additional features, you will be charged for the new plan starting from the day of the switch, and also see a prorated charge for the days you were on the basic plan.

2. Selecting an add-on: If you added an extra feature or service to your Hulu plan, such as HBO, STARZ, or Hulu + Live TV, you may see additional charges on your account. Add-ons are billed separately from your base Hulu plan and can result in multiple charges on your billing statement.

3. Overlapping billing cycles: It’s possible that your billing cycles for Hulu are overlapping, resulting in two charges in a single month. For example, if your billing cycle starts on the 1st of the month and you signed up for Hulu on the 15th, you may be charged for the remaining days of the current month and then again on the 1st of the following month for the full month ahead. This can create the appearance of being charged twice in a short period of time.

4. Payment issues: Sometimes, double charges can occur due to payment issues. For instance, if your initial payment failed and you reattempted the payment, both transactions may appear on your statement. In such cases, it’s advisable to reach out to Hulu’s customer support to resolve the issue and potentially request a refund for the duplicate charge.

It’s important to review your billing statement, as well as any recent changes or additions you made to your Hulu account, to determine the exact reason for the double charges. If you believe there is an error or need further clarification, contacting Hulu’s customer support will be the best course of action. They will be able to provide you with specific details regarding your account and help resolve any billing concerns you may have.

If you are seeing double charges for Hulu, it could be due to switching plans, adding add-ons, overlapping billing cycles, or payment issues. Review your billing statement and reach out to Hulu’s customer support for further assistance.