When I open Discord its black?

Answered by Edward Huber

When you encounter a black screen upon opening Discord, it can be frustrating and prevent you from accessing the app’s features and content. There are several potential reasons for this issue, ranging from simple glitches to more complex system settings. In order to resolve the problem, you can try various troubleshooting steps.

1. Restart Discord: The first and easiest step to take is closing the application and reopening it. Sometimes, a simple restart can fix minor glitches that are causing the black screen.

2. Check your internet connection: Ensure that you have a stable internet connection. A weak or unstable connection can cause Discord to fail in loading content properly, resulting in a black screen. Try connecting to a different network or restarting your router to fix any connectivity issues.

3. Update Discord: It’s essential to keep your Discord application up to date. Developers regularly release updates that contain bug fixes and improvements. Outdated versions can sometimes lead to compatibility issues, including black screens. Visit the Discord website or your app store to check for any available updates.

4. Clear Discord cache: Discord stores temporary files, known as cache, on your device to help speed up loading times. However, these files can sometimes become corrupted and cause issues. Clearing the cache might help resolve the black screen problem. To do this, follow these steps:

– Close Discord completely.
– Open the Run dialog box by pressing Windows Key + R.
– Type “%appdata%” (without quotes) and press Enter.
– Locate the “Discord” folder and delete it.
– Restart Discord and check if the black screen issue persists.

5. Disable hardware acceleration: Discord has a feature called hardware acceleration that uses your computer’s hardware to render graphics. In some cases, this feature can cause conflicts and result in a black screen. Disabling hardware acceleration might help fix the issue. Follow these steps:

– Open Discord and click on the User Settings icon (gear icon) in the bottom-left corner.
– Select “Appearance” from the left sidebar.
– Scroll down to find the “Hardware Acceleration” option.
– Toggle off the option to disable hardware acceleration.
– Restart Discord and see if the black screen problem is resolved.

6. Check antivirus and firewall settings: Sometimes, antivirus or firewall settings can interfere with Discord’s functioning, leading to a black screen. Temporarily disabling your antivirus or firewall can help determine if they are causing the issue. If Discord works fine with them disabled, you can modify the settings to allow Discord to function properly.

7. Reinstall Discord: If none of the above steps work, you may need to reinstall Discord. Uninstall the application and then download the latest version from the official Discord website. Install it and check if the black screen problem persists.

Remember, these troubleshooting steps are general suggestions and may not work in all scenarios. If the problem continues, consider reaching out to Discord support or seeking assistance from the Discord community forums, where you can find more specific solutions based on your particular situation.

I hope this detailed answer provides you with the necessary steps to resolve the black screen issue in Discord.