Shipment void refers to the action of cancelling a shipment after it has been processed but before it has been picked up by UPS for delivery. This can be done when certain conditions are met:
1. UPS has not yet taken possession of the shipment: Voiding a shipment is only possible if UPS has not yet picked up the package from the sender. Once the package is in the possession of UPS, it cannot be voided.
2. No delivery change request has been made: A shipment can only be voided if there has been no request to change the delivery of the package. This includes requests such as UPS Delivery Intercept or using the My Choice Delivery Change Request feature. If any of these requests have been made, the shipment cannot be voided.
To void a shipment after the end of the day, you can follow these steps:
1. Access the Shipment History window: This can usually be done through your UPS account or the UPS website.
2. Locate the shipment you wish to void: Look for the specific shipment in the list of your previous shipments. You can use search filters or scroll through the list to find it.
3. Initiate the void process: Once you have located the shipment, there should be an option or button to initiate the void process. Click on it to proceed.
4. Confirm the void: After initiating the void process, you will likely be asked to confirm your decision. Double-check that you have selected the correct shipment and then proceed with the confirmation.
5. Await confirmation: Once you have confirmed the void, UPS will process the cancellation request. It may take some time for the void to be completed and for any associated charges to be reversed. You may receive a confirmation email once the void has been successfully processed.
It’s important to note that voiding a shipment does not guarantee a refund of any shipping charges. The specific refund policy will depend on the UPS service used and any applicable terms and conditions.
Shipment void refers to the action of cancelling a shipment after it has been processed but before it has been picked up by UPS. This can be done if UPS has not yet taken possession of the shipment and no delivery change request has been made. To void a shipment after the end of the day, you can access the Shipment History window, locate the shipment, initiate the void process, confirm the void, and await confirmation.