What do I do if I forgot my 6 digit passcode on Xbox?

Answered by James Kissner

If you find yourself in a situation where you have forgotten your 6-digit passcode on your Xbox, don’t worry, there is a way to regain access to your console. The process involves using your Microsoft account password to reset your passkey. Here’s what you can do:

1. Start by turning on your Xbox console. When prompted to enter your passkey, enter any 6-digit combination three times. This will trigger a “Forgot your passkey?” message to appear on the screen.

2. Select the “Forgot your passkey?” option. This will take you to a screen where you can choose to reset your passkey using your Microsoft account password.

3. On the next screen, you will be prompted to enter your Microsoft account password. Take your time to carefully enter the password associated with your Microsoft account. It is important to note that this is not your Xbox passkey, but the password you use to sign in to your Microsoft account.

4. Once you have entered your Microsoft account password, follow any additional prompts or instructions that may appear on the screen. This may involve verifying your identity through email or other means of authentication.

5. After successfully verifying your identity, you will be given the option to create a new passkey for your Xbox console. Choose a new 6-digit passcode that you can easily remember, but is also secure enough to protect your console.

6. Once you have set your new passkey, you should be able to access all the console features without any issues. Make sure to take note of your new passkey and store it in a safe place for future reference.

It’s important to remember that the process may vary slightly depending on the specific model of your Xbox console and the software version it is running. If you encounter any difficulties or have any questions during the process, it’s always a good idea to consult the official Xbox support website or contact Xbox support directly for further assistance.

If you have forgotten your 6-digit passkey on your Xbox console, you can regain access by using your Microsoft account password to reset it. Follow the prompts on the console screen, enter your Microsoft account password, verify your identity, and create a new passkey. Remember to keep your new passkey in a safe place for future use.