What do I do if I cracked my Apple Watch screen?

Answered by Jeremy Urbaniak

If you’ve unfortunately cracked or broken your Apple Watch screen, there are a few options available to you for getting it fixed. One option is to take it to Apple directly, either by visiting one of their physical stores or by mailing it in to their repair service. Apple is known for their exceptional customer service and expertise when it comes to repairing their products. They have trained technicians who can assess the damage and provide an appropriate solution.

If you prefer a more convenient option, you can also take your Apple Watch to a local authorized service provider. Best Buy and uBreakiFix are two examples of authorized service providers that can also repair your Apple Watch. These providers are authorized by Apple to perform repairs and use genuine Apple parts, ensuring the quality and integrity of the repair.

When taking your Apple Watch for repair, it’s important to keep in mind that there may be associated costs, especially if your warranty has expired or if the damage is not covered under warranty. Apple provides a limited warranty for their products, typically covering manufacturing defects or hardware failures, but accidental damage is generally not covered.

Before you take your Apple Watch for repair, it’s a good idea to back up your data and settings. This can be done through the Apple Watch app on your iPhone. By backing up your data, you ensure that you won’t lose any important information during the repair process.

Once you’ve decided on the repair option that suits you best, you can contact Apple or the authorized service provider to inquire about the repair process, costs, and any other information you may need. They will guide you through the necessary steps and provide you with an estimated timeline for the repair.

In my personal experience, I had to get my Apple Watch screen replaced after accidentally dropping it on a hard surface. I opted to take it to an authorized service provider because it was more convenient for me. The process was smooth, and they were able to replace the screen within a few days. The repaired Apple Watch looked and functioned like new, and I was satisfied with the service provided.

If you find yourself with a cracked or broken Apple Watch screen, you have the option to take it to Apple or a local authorized service provider. Both options have their advantages, and it ultimately depends on your preference and convenience. Just remember to back up your data before going for repairs and be prepared for any associated costs.