Is there a limit on AppleCare?

Answered by Frank Schwing

There is a limit on AppleCare coverage. Depending on the plan you choose, there are limitations on the number of incidents of accidental damage protection and theft or loss coverage that you can avail within a 12-month period.

With AppleCare, you can get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. This means that if you have accidental damage or experience theft or loss of your Apple device, you can have it repaired or replaced up to two times in a year, subject to certain conditions and fees.

It’s important to note that each incident is subject to a service fee or deductible. This means that you may have to pay a certain amount when availing the coverage for accidental damage, theft, or loss. The specific amount of the service fee or deductible can vary depending on the type of device and the specific incident. For example, the service fee for accidental damage may be different from the deductible for theft or loss.

To give you a better understanding, let’s consider an example. If you have AppleCare+ for your iPhone and you accidentally drop it, causing the screen to crack, you can file a claim and get it repaired or replaced. This would be considered one incident of accidental damage. If, within the same 12-month period, your iPhone gets stolen, you can also file a claim for theft or loss coverage and have it replaced. This would be considered one incident of theft or loss.

However, it’s important to keep in mind that once you have used up your allotted number of incidents within the 12-month period, you will no longer be eligible for coverage under AppleCare for any additional incidents of accidental damage, theft, or loss. This means that if you have used up both incidents of accidental damage protection and both incidents of theft or loss coverage, any further incidents would not be covered by AppleCare.

AppleCare has limitations on the number of incidents of accidental damage protection and theft or loss coverage that you can avail within a 12-month period. Each incident is subject to a service fee or deductible. It’s important to familiarize yourself with the terms and conditions of your AppleCare plan to understand the specific coverage and limitations that apply to your particular device.