How long does it take for Course Hero to answer questions?

Answered by Michael Wilson

Course Hero typically aims to provide explanations for questions within 15 minutes of submission. However, the actual time it takes to receive an answer can vary depending on several factors. These factors include the complexity of the question, the availability of tutors, and the overall demand for assistance at any given time.

It is important to note that Course Hero operates 24/7, which means that students can submit questions at any time of the day or night. This round-the-clock availability ensures that students have access to help whenever they need it. However, it also means that there may be times when the volume of questions is high, causing some delays in receiving a response.

To ensure a prompt answer, it is recommended to provide clear and specific details when submitting a question. This helps tutors understand the problem more effectively and provide a targeted explanation.

If there are no available tutors to answer a question within the expected timeframe, Course Hero will charge the credit card on file for the question once a tutor explanation is posted. Therefore, it is important to keep the credit card information updated in the Account Settings to avoid any issues with payment.

In my personal experience, I have found Course Hero to be quite efficient in delivering explanations. Most of the questions I have submitted were answered within the 15-minute timeframe. However, there have been instances where the complexity of the question required additional time for a detailed explanation.

Course Hero aims to answer questions within 15 minutes, but the actual time may vary depending on various factors. It is advisable to provide clear and specific details when submitting a question to ensure a prompt and accurate response.