If you find yourself in a situation where you can’t access your Instagram account because you have forgotten both your password and the email associated with it, don’t worry, there are still steps you can take to try to regain access. Here’s what you can do:
1. Open the Instagram app on your mobile device: Launch the Instagram app on your smartphone or tablet. This process cannot be done on a computer or through a web browser, so make sure you have the app installed and updated.
2. Enter your last known email address or phone number: On the login screen, you will see fields to enter your email address or phone number associated with your Instagram account. Type in the last known email address or phone number you used for your account.
3. Tap “Forgot password?”: Below the login fields, you should see a link that says “Forgot password?”. Tap on it to proceed.
4. Tap “Need more help?”: After tapping on “Forgot password?”, you will be taken to a page with instructions on how to reset your password. However, since you don’t have access to your email or phone number, you need to seek additional assistance. Look for a link on this page that says “Need more help?” and tap on it.
5. Follow the on-screen instructions to submit a support request: By tapping on “Need more help?”, you should be directed to a support page where you can submit a request to regain access to your Instagram account. The page may ask you to provide some information about your account, such as your username, the email address associated with the account (if you remember it), and a description of the issue you’re facing.
6. Provide as much information as possible: When submitting your support request, it’s crucial to provide as much relevant information as possible. Include details like your account username, the approximate date when you last accessed your account successfully, any previous email addresses or phone numbers you may have used, and any other information that can help verify your identity and ownership of the account.
7. Wait for Instagram’s response: After submitting your support request, you will need to wait for Instagram to review your case and respond. This process may take some time, so be patient. Instagram’s support team will likely reach out to you via the email address associated with your account, so make sure to check your email regularly, including spam and junk folders.
It’s essential to note that there’s no guarantee of immediate success in recovering your Instagram account if you don’t have access to the email or phone number associated with it. However, by following these steps and providing as much information as possible, you increase your chances of regaining access to your account.
Remember to always keep your login information secure and up-to-date to avoid such difficulties in the future.