How do I stop Norton from taking money?

Answered by Jason Smith

To stop Norton from taking money, you need to cancel the automatic subscription renewal. Follow these steps:

1. Sign in to your Norton account: Go to the Norton website and click on the “Sign In” button. Enter your email address and password associated with your Norton account.

2. Access the My Account page: After signing in, you will be directed to the My Norton page. If not, click on “My Norton” at the top of the page. From there, you should see a list of your subscriptions.

3. Locate the subscription you want to cancel: Look for the subscription that you want to stop Norton from renewing automatically. It should be listed along with the renewal charges and the date of the next renewal.

4. Click on “Cancel Subscription Renewal”: Next to or below the subscription details, you will find the option to cancel the subscription renewal. Click on the “Cancel Subscription Renewal” link.

5. Confirm your cancellation: A confirmation pop-up will appear asking you to confirm the cancellation. Read through the details and make sure you understand the consequences of canceling the renewal. If you still want to proceed, click on the “Confirm Cancellation” button.

6. Verify the cancellation: After confirming the cancellation, you should receive a notification confirming that the renewal has been canceled. You may also receive an email confirming the cancellation. Make sure to check your inbox or spam folder for any communication from Norton regarding the cancellation.

It’s important to note that canceling the automatic renewal will not immediately terminate your current subscription. You will still have access to Norton’s services until the end of your subscription period. After that, your subscription will not be renewed automatically, and you will no longer be charged.

If you have any issues or difficulties canceling the renewal through your Norton account, you can contact Norton customer support for further assistance. They will be able to guide you through the process and address any concerns or questions you may have.

Remember to keep track of the expiration date of your subscription to ensure uninterrupted protection.